Terms of service

Last updated: 3 September 2026

Overview

This website is operated by MD Saaz Studio. Throughout the site, the terms "we", "us", and "our" refer to MD Saaz Studio. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms of this agreement, you may not access the website or use any Services. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online store terms

By agreeing to these Terms, you represent that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 – General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section 3 – Accuracy, completeness, and timeliness of information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We undertake no obligation to update any information on our site.

Section 4 – Products and handmade variations

All products sold on this site are handcrafted. Colours, textures, grain, weave, dimensions, and finishes may vary slightly from the images shown and from piece to piece. Such variations are inherent to handmade goods and shall not be treated as defects. We have made every effort to display our products' colours and images accurately, but we cannot guarantee that your device's display will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Section 5 – Pricing and payment

All prices are listed in Indian Rupees (INR) unless otherwise stated and are inclusive of applicable GST unless mentioned otherwise. For international orders, prices may be displayed in your local currency based on prevailing exchange rates; the final amount charged may vary slightly due to currency conversion by your bank or payment provider.

We accept payments through the methods shown at checkout, including UPI, credit/debit cards, net banking, wallets, and cash on delivery (where available). We reserve the right to modify prices or correct pricing errors at any time. In the event of a pricing error, we may cancel the order and refund any amount paid.

Section 6 – Orders, modifications, and cancellations

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account, credit card, or billing/shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or phone number provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. Cancellation by customers is governed by our Return and Refund Policy.

Section 7 – Shipping, returns, and refunds

Shipping is governed by our Shipping Policy, and replacements and refunds are governed by our Return and Refund Policy, both of which are incorporated into these Terms. Please note that we follow a replacement-only policy; cash refunds are issued only in the limited circumstances described in the Return and Refund Policy.

Section 8 – Third-party links and tools

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of, and do not warrant or have any liability for, any third-party materials or websites.

Section 9 – User comments, feedback, and submissions

If you send us any comments, reviews, suggestions, photos, or other materials (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use any Comments in any medium. You agree that your Comments will not violate any right of any third party, will not contain unlawful, defamatory, or obscene material, and will not contain malware. You are solely responsible for any Comments you make.

Section 10 – Intellectual property

All content on this site, including product designs, photographs, text, graphics, logos, and the "MD Saaz Studio" name and branding, is the property of MD Saaz Studio and is protected by applicable copyright, trademark, and design laws. You may not use, reproduce, or distribute any content without our prior written consent.

Section 11 – Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 12 – Errors, inaccuracies, and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 13 – Prohibited uses

You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules, or laws; to infringe upon our or others' intellectual property rights; to harass, abuse, defame, or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect the personal information of others; to spam, phish, or scrape; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 14 – Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk. Except as expressly stated, the Service and all products are provided "as is" and "as available" without any warranties of any kind. To the fullest extent permitted by law, MD Saaz Studio, its owners, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or any products purchased. In no event shall our total liability exceed the amount paid by you for the product in question.

Section 15 – Indemnification

You agree to indemnify and hold harmless MD Saaz Studio and its owners, employees, and partners from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 16 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

Section 17 – Termination

These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time if you fail to comply with any term, and you will remain liable for all amounts due up to and including the date of termination.

Section 18 – Entire agreement

These Terms, together with any policies posted by us on this site, constitute the entire agreement between you and us and supersede any prior agreements.

Section 19 – Governing law and jurisdiction

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan.

Section 20 – Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Section 21 – Contact information

Questions about the Terms of Service should be sent to us at mail@mdsaazstudio.in.